Job Timeline (Ref 24361-20)

A Timeline of this job can be seen below.

Arrived - 05-Apr-2025
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 08-Apr-2025
Repair Engineer : Martin Smith
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Mertik gas fire Remote Repair Details

Manufacturer : Mertik gas fire

Customers Fault Description : unknown not functioning fires

Remote Fixer Repair Response (see below) :

These two remotes arrived safely and on testing the non display remote was found to be functioning as normal.

The remote with the display was found to have a faulty battery voltage regulator which meant that the display would show a low battery indicator and have a weak RF signal.  The regulator and battery cable were both replaced which restored full functionality. 

Remote Images