Job Timeline (Ref 24364-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 30-Mar-2025Fault Diagnosed
Remote Repaired
Payment Received
Returned - 04-Apr-2025
Repair Engineer : Martin Smith
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Westin Remote Repair Details
Manufacturer : Westin
Customers Fault Description : the unit was dropped and now not working
Remote Fixer Repair Response (see below) :
This hob remote arrive safely and on inspection was found to have a missing battery cover, this cannot be replaced as spares are not available.
On opening the PCB was found to be incorrectly aligned and the mounting pin for the PCB was broken. The PCB was hot glued in correctly but then it was found that the center power button was intermittent. A replacement button was fitted which restored full functionality (see image)
Remote Images
