Job Timeline (Ref 24370-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 01-Apr-2025Fault Diagnosed
Remote Repaired
Payment Received
Returned - 07-Apr-2025
Repair Engineer : Martin Smith
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TEAC RC - 711 Remote Repair Details
Manufacturer : TEAC
Model : RC - 711
Customers Fault Description : REMOTE IS COMPLETELY DEAD, DESPITE OPERATING FULLY ONLY A COUPLE OF MONTHS AGO. NEW BATTERIES HAVE NOT SOLVED THE PROBLEM. NO EVIDENCE OF CORRODED BATTERIES OR BATTERY COMPARTMENT AND BATTERIES APPEAR TO MAKE GOOD CONTACT WITH THE ELECTRODES.
Remote Fixer Repair Response (see below) :
This Teac remote arrived safely and on testing was found to be dead.
This was due to the negative terminal pair being contamination (see image). This was causing and intermittent connection to the battery. The terminals were etched clean which restored full functionality.
Remote Images
