Job Timeline (Ref 24379-20)
Item Received
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Arrived - 07-Apr-2025Repair Engineer : Martin Smith
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Velux Remote Repair Details
Manufacturer : Velux
Customers Fault Description : 1st - New batteries inserted but it doesn’t not respond, not even with cable 2nd - New batteries inserted but it doesn’t respond. However it does when plugged in and I was able to use it. As soon as I unplug it it goes dead again
Remote Fixer Repair Response (see below) :
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