Velux Remote Control Repair
Job Timeline (Ref 24379-20)
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We are an independent repair service and are not affiliated with any of the brands or manufacturers shown on this website.
All items are customer-owned devices sent to us for professional repair services.
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Velux Remote Repair Details
Manufacturer
Velux
Customer's Fault Description
1st - New batteries inserted but it doesn’t not respond, not even with cable
2nd - New batteries inserted but it doesn’t respond. However it does when plugged in and I was able to use it. As soon as I unplug it it goes dead again
Remote Fixer Repair Response
These window remotes arrived safely from Denmark and on testing one was totally dead, and one would only power up from the USB connection.
The remote that would only power up from a USB was found to have corroded battery terminals, the terminal block was replaced which restored full functionality.
The other remote was found to have a faulty main board, a replacement was fitted which restored full functionality. Please note that you will need to re-setup this remote with the window.
Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

