Velux Remote Control Repair

Job Timeline (Ref 24379-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Independent Repair Service Notice: We are an independent repair service and are not affiliated with any of the brands or manufacturers shown on this website. All items are customer-owned devices sent to us for professional repair services. Brand names and logos are used for identification purposes only.

Velux Remote Repair Details

Manufacturer
Velux
Customer's Fault Description
1st - New batteries inserted but it doesn’t not respond, not even with cable 2nd - New batteries inserted but it doesn’t respond. However it does when plugged in and I was able to use it. As soon as I unplug it it goes dead again
Remote Fixer Repair Response

These window remotes arrived safely from Denmark and on testing one was totally dead, and one would only power up from the USB connection.

The remote that would only power up from a USB was found to have corroded battery terminals, the terminal block was replaced which restored full functionality.

The other remote was found to have a faulty main board, a replacement was fitted which restored full functionality.  Please note that you will need to re-setup this remote with the window. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Velux  Remote Control - Front Image

Velux  Remote Control - Inside Image