Job Timeline (Ref 24383-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 02-Apr-2025Remote Inspected
No Fault Found
Postage Payment Received
Returned - 08-Apr-2025
Repair Engineer : Martin Smith
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Gazco Remote Repair Details
Manufacturer : Gazco
Customers Fault Description : Works but doesn’t communicate with the fire.
Remote Fixer Repair Response (see below) :
This Remote for a gas fire arrived safely and on testing was found to be transmitting on each button press as per normal operation.
It is possible that the issue is with the receiver. The customer is to try to pair the remote with the receiver on return with new quality batteries inserted in both.
Remote Images
