Quad . 99 CDP-2 Compact Disc Player Remote Control Repair

Job Timeline (Ref 24398-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

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Quad . 99 CDP-2 Compact Disc Player Remote Repair Details

Manufacturer
Quad .
Model
99 CDP-2 Compact Disc Player
Customer's Fault Description
Remote was unreliable / temperamental for a long time and is now dead with no response. Applies to all buttons. One black button is newly missing, possibly fallen under the panels when I opened it recently
Remote Fixer Repair Response

This remote control arrived safely and on inspection one button was missing and the was a domed part of the facia (see image), this was the missing button being in the incorrect place.

This was repositioned and then the fault was found. The IR Led had a tiny crack in the print making an intermittent connection.  The print was reworked which restored full functionality. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Quad . 99 CDP-2 Compact Disc Player Remote Control - Front Image

Quad . 99 CDP-2 Compact Disc Player Remote Control - Inside Image