Job Timeline (Ref 24419-20)
Item Diagnosed
A Timeline of this job can be seen below.
Arrived - 09-Apr-2025Fault Diagnosed
Repair Engineer : Martin Smith
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Velux 3LR A01 WW type 833212 Remote Repair Details
Manufacturer : Velux
Model : 3LR A01 WW type 833212
Customers Fault Description : Screen is blank Batteries needed replacing often, more regularly than our other similar control
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was found to be dead.
On opening unfortunately there was corrosion in various spots of the print caused by a battery leak with some liquid acid contaminates still being present in the remote. Due to the damage a repair is not possible.
Even though this remote has been long discontinued you can still get them on the likes of Ebay - https://ebay.us/4ybFak
This item was disposed of as per the customers email request 25th April 2025
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