Job Timeline (Ref 24419-20)
Item Beyond Repair
A Timeline of this job can be seen below.
Arrived - 09-Apr-2025Fault Diagnosed
Remote Beyond Repair
Awaiting Return Postage Payment
Repair Engineer : Martin Smith
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Velux 3LR A01 WW type 833212 Remote Repair Details
Manufacturer : Velux
Model : 3LR A01 WW type 833212
Customers Fault Description : Screen is blank Batteries needed replacing often, more regularly than our other similar control
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was found to be dead.
On opening unfortunately there was corrosion in various spots of the print caused by a battery leak with some liquid acid contaminates still being present in the remote. Due to the damage a repair is not possible.
Even though this remote has been long discontinued you can still get them on the likes of Ebay - https://ebay.us/4ybFak
As per our sites service details all return postage fees are fixed at £6 - all items are return by Tracked methods to reduce the risk of loss or damage!
If you wish us to dispose of this remote then please contact us via our Contact Page to inform us (Please remember to Quote Your Name, Address and Reference Number - RF24419)
If no payment is received within 3 months of 09-Apr-2025 then this remote will be disposed of as per our terms and conditions.
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