Job Timeline (Ref 24441-20)

A Timeline of this job can be seen below.

Arrived - 14-Apr-2025
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 22-Apr-2025
Repair Engineer : Martin Smith
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Flamerite Remote Repair Details

Manufacturer : Flamerite

Customers Fault Description : Dropped on floor came apart

Remote Fixer Repair Response (see below) :

This In wall fire place remoet control arrived safely and on inspection was held badly together with tape.  The fixing screw was missing and the retaining clips were all broke.

The remote was cleaned up and re assembled usign a replacement screw and glue in place of the broken clips.

The battery that was in the remote was also found to be the wrong size (a CR2025 instead of a CR2032).  The correct battery was fitted, full functionality was restored. 

Remote Images