Job Timeline (Ref 24445-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 09-Apr-2025Fault Diagnosed
Remote Repaired
Payment Received
Returned - 16-Apr-2025
Repair Engineer : Martin Smith
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VELUX Remote Repair Details
Manufacturer : VELUX
Customers Fault Description : NO SYMBOLS ON SCREEN
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was dead when using batteries. This was due to corrosion on the PCB from a battery leak, the damage was not repairable which meant that a replacement motherboard was required.
This restored full functionality. Please note that the customer will be required to set the remote up with the window again.
Remote Images
