Job Timeline (Ref 24445-20)

A Timeline of this job can be seen below.

Fault Diagnosed
Remote Repaired
Payment Received
Returned
Repair Engineer : Martin Smith
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VELUX Remote Repair Details

Manufacturer : VELUX

Customers Fault Description : NO SYMBOLS ON SCREEN

Remote Fixer Repair Response (see below) :

This remote arrived safely and on testing was dead when using batteries. This was due to corrosion on the PCB from a battery leak, the damage was not repairable which meant that a replacement motherboard was required.

This restored full functionality. Please note that the customer will be required to set the remote up with the window again. 

Remote Images