Job Timeline (Ref 24446-20)

A Timeline of this job can be seen below.

Fault Diagnosed
Remote Repaired
Payment Received
Returned
Repair Engineer : Martin Smith
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Royal UM204 Remote Repair Details

Manufacturer : Royal

Model : UM204

Customers Fault Description : Will not turn on. I have tried fitting a brand new battery (which is still in the remote) but to no avail. I spoke to you on the phone this morning, and I now wish to send it to you for repair.

Remote Fixer Repair Response (see below) :

This remote arrived safely and on testing was found to be dead.  This was due to a faulty battery cable, a replacement was fitted which restored full functionality.

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