Job Timeline (Ref 8233-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 12-Dec-2020Fault Diagnosed
Remote Repaired
Payment Received
Returned - 29-Dec-2020
Repair Engineer : Martin Smith
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Motocaddy Remote Repair Details
Manufacturer : Motocaddy
Customers Fault Description : Samsung: Batteries are dying very quickly, within a day or two. Touch pad not responding Motocaddy: Not charging
Remote Fixer Repair Response (see below) :
These two remotes arrived safely and on testing the Samsung remote was found to not be transmitting on all buttons, this could be due to it needing to be paired with the receiver (details can be found here). A quick google search has revealed that brand new genuine remotes can be bought for cheap on eBay in case a replacement is required. Please click here for the genuine replacement listing.
The motocaddy remote was found to be dead and would not hold a charge.
On opening the issue was found to be due to a torn connection on the battery itself, this was resoldered nad the battery hot glued into place. This would then charge and function as normal.
Golf Trolley Controller Testing Video
Remote Images