Dimplex RC01-008 Remote Control Repair

Job Timeline (Ref 8249-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Dimplex RC01-008 Remote Repair Details

Manufacturer
Dimplex
Model
RC01-008
Customer's Fault Description
on and off button only works with extreme pressure
Remote Fixer Repair Response

This fireplace controller arrived safely and on testing was found to be very sluggish on button response.

On opening this was found to be a mass of contamination over the button array and conductive pads.

This was all cleaned up using alcohol which restored full functionality. 

Fireplace Controller Testing Video

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Dimplex RC01-008 Remote Control - Front Image

Dimplex RC01-008 Remote Control - Inside Image

Dimplex RC01-008 Remote Control - Back Image