Job Timeline (Ref 8259-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 22-Nov-2020Fault Diagnosed
Remote Repaired
Payment Received
Returned - 01-Dec-2020
Repair Engineer : Martin Smith
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Dimplex Remote Repair Details
Manufacturer : Dimplex
Customers Fault Description : Does not seem to work other than to turn On/Off
Remote Fixer Repair Response (see below) :
This Dimplex remote arrived safely and on testing was found to be dead.
This was found to be due to bad solder joints around the IC caused by the PCB flexing. The IC was soldered firmly back into place which restored full functionality.
Fireplace Controller Testing Video
Remote Images