Mertik Maxitrol G30-ZRHSO Remote Control Repair

Job Timeline (Ref 8315-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

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Mertik Maxitrol G30-ZRHSO Remote Repair Details

Manufacturer
Mertik Maxitrol
Model
G30-ZRHSO
Customer's Fault Description
The button on G30-ZRHSO to increase flame the fire illuminates and works and the receiver (G30-ZRRS) illuminates. The button on G30-ZRHSO to decrease the fire flame illuminates but the receiver (G30-ZRRS) does not illuminate and the fire will not turn down
Remote Fixer Repair Response

This remote and receiver arrived safely and on testing the receiver was found to have a channel missing.

This was initially thought to be due to a faulty 40khz crystal, this was replaced which restored functionality but then the fault returned after a few hours.

Eventually after a few attempts the fault was found to be due to a faulty IC which was replaced, the items were then tested for a 5 day period without further issues. 

Fireplace Controller Testing Video

Remote Control Repair Testing Video

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Mertik Maxitrol  G30-ZRHSO Remote Control - Front Image

Mertik Maxitrol  G30-ZRHSO Remote Control - Inside Image

Mertik Maxitrol  G30-ZRHSO Remote Control - Back Image