Job Timeline (Ref 8322-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 27-Nov-2020Remote Inspected
No Fault Found
Postage Payment Received
Returned - 08-Dec-2020
Repair Engineer : Martin Smith
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RCS-01C Remote Repair Details
Manufacturer : RCS-01C
Customers Fault Description : Not working at all despite changing batteries
Remote Fixer Repair Response (see below) :
This fireplace controller arrive safely and on testing was found to be transmitting as per normal operation.
One of the battery terminals had signs of corrosion but as this was not causing a fault it has been left.
This item has been classed as no fault found. The customer is to test the remote with brand new batteries (check the expiry date on the batteries are in date). Failing that the issue could be with the receiver itself.
Fireplace Controller Testing Video
Remote Images
