Job Timeline (Ref 8334-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 27-Nov-2020Fault Diagnosed
Remote Repaired
Payment Received
Returned - 08-Dec-2020
Repair Engineer : Martin Smith
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RC01-008 Remote Repair Details
Manufacturer : RC01-008
Customers Fault Description : The remote should control off/on and heat levels 1 and 2.However, it does so intermittently. Sometimes it will switch on, but not off. Sometimes it won't switch on, etc. Possibly a lose connection somewhere?
Remote Fixer Repair Response (see below) :
This Dimplex remote arrived safely and on testing was found to have no button response.
On opening this was found to be due to contamination over the button array (see image).
The PCB and button pads were cleaned up thoroughly which restored full functionality.
Fireplace Controller Testing Video
Remote Images
