RC01-008 Remote Control Repair

Job Timeline (Ref 8334-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

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RC01-008 Remote Repair Details

Manufacturer
RC01-008
Customer's Fault Description
The remote should control off/on and heat levels 1 and 2.However, it does so intermittently. Sometimes it will switch on, but not off. Sometimes it won't switch on, etc. Possibly a lose connection somewhere?
Remote Fixer Repair Response

This Dimplex remote arrived safely and on testing was found to have no button response.

On opening this was found to be due to contamination over the button array (see image).

The PCB and button pads were cleaned up thoroughly which restored full functionality. 

Fireplace Controller Testing Video

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

RC01-008  Remote Control - Front Image

RC01-008  Remote Control - Inside Image

RC01-008  Remote Control - Back Image