Job Timeline (Ref 8355-20)

A Timeline of this job can be seen below.

Arrived - 02-Dec-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 11-Dec-2020
Repair Engineer : Martin Smith
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Marantz RC0001PMCD Remote Repair Details

Manufacturer : Marantz

Model : RC0001PMCD

Customers Fault Description : Amp Power button (red button on top right corner) only works after at least 20 seconds of pressure. Other buttons seem to work ok.

Remote Fixer Repair Response (see below) :

This Marantz remote arrived safely and on testing was confirmed to have a faulty "Amp Power" button.  On opening this was due to the conductive contacts being worn and "sweating" onto the main PCB (see image).

The PCB was cleaned up and replacement button caps fitted on the amp and also volume buttons which restored full functionality. 

Hi Fi System Controller Testing Video

Remote Images