Job Timeline (Ref 8359-20)

A Timeline of this job can be seen below.

Fault Diagnosed
Remote Repaired
Payment Received
Returned
Repair Engineer : Martin Smith
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Wharfedale Vista 100 Remote Repair Details

Manufacturer : Wharfedale

Model : Vista 100

Customers Fault Description : Volume increase button not working

Remote Fixer Repair Response (see below) :

This Wharfedale remote arrived safely and on testing was confirmed to have a non functioning volume up button,

On opening this was found to be due to a mass of contamination over the button array (see image).  The contamination was cleaned up and a replacement button cap fitted under the original volume pad which restored full functionality. 

Sound Bar Controller Testing Video

Remote Images