Job Timeline (Ref 8361-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 02-Dec-2020Fault Diagnosed
Remote Repaired
Payment Received
Returned - 11-Dec-2020
Repair Engineer : Martin Smith
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RCS-01C Remote Repair Details
Manufacturer : RCS-01C
Customers Fault Description : Not working, battery lose, spring missing.
Remote Fixer Repair Response (see below) :
This heater control arrived safely and on inspection was confirmed to have missing battery terminals. This was due to internal broken battery housing. This was repaired and a replacement terminal fitted. When tested the button response was poor. This was due to worn contacts on the buttons. Replacement button caps were fitted which restored full functionality.
Fireplace Controller Testing Video
Remote Images
