Job Timeline (Ref 8375-20)

A Timeline of this job can be seen below.

Arrived - 03-Dec-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 15-Dec-2020
Repair Engineer : Martin Smith
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Kenwood RC-85 Remote Repair Details

Manufacturer : Kenwood

Model : RC-85

Customers Fault Description : Master Volume buttons not working

Remote Fixer Repair Response (see below) :

This Kenwood remote arrived safely and on testing was confirmed to have non functioning Volume buttons.

When opened the issue was found to be due to contamination over the button pads and PCB near the volume area (see image)

The contamination was all cleaned up which restored full functionality. 

Hi Fi System Controller Testing Video

Remote Images