Job Timeline (Ref 8378-20)

A Timeline of this job can be seen below.

Arrived - 05-Dec-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 15-Dec-2020
Repair Engineer : Martin Smith
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Verine Remote Repair Details

Manufacturer : Verine

Customers Fault Description : Dead buttons

Remote Fixer Repair Response (see below) :

This Verine heater controller arrived safely and on inspection was fond to have the battery cover held on with tape due to a retaining clip being broken, this cover cannot be rpelaced as they are not available as spares.

On testing the buttons were confirmed to be sluggish / non responsive.  All four buttons were replaced which restored full functionality. 

Fireplace Controller Testing Video

Remote Images