Job Timeline (Ref 8416-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 11-Dec-2020Fault Diagnosed
Remote Repaired
Payment Received
Returned - 18-Dec-2020
Repair Engineer : Martin Smith
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Valor Remote Repair Details
Manufacturer : Valor
Customers Fault Description : not working even after battery replacement
Remote Fixer Repair Response (see below) :
This Valor remote control arrived safely and on testing was confirmed to be dead.
This was found to be due to a break in the print near the IR led, the print was reworked which restored full functionality.
Fireplace Controller Testing Video
Remote Images