FOCAL POINT EVOKE Remote Control Repair

Job Timeline (Ref 8422-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

Book a Repair
Independent Repair Service Notice: We are an independent repair service and are not affiliated with any of the brands or manufacturers shown on this website. All items are customer-owned devices sent to us for professional repair services. Brand names and logos are used for identification purposes only.

FOCAL POINT EVOKE Remote Repair Details

Manufacturer
FOCAL POINT
Model
EVOKE
Customer's Fault Description
REMOTE CONTROL NOT CHANGING THE FLAME SELECTION
Remote Fixer Repair Response

This Focalpoint remote arrived safely and on testing was confirmed to be dead on all buttons.

When opened this was found to be due to a badly mangled battery terminal (see image), the terminal was reseated and reinforced with solder to prevent future issues.  A replacement battery was also supplied. 

Fireplace Controller Testing Video

Remote Control Repair Testing Video

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

FOCAL POINT EVOKE Remote Control - Front Image

FOCAL POINT EVOKE Remote Control - Inside Image

FOCAL POINT EVOKE Remote Control - Back Image