Job Timeline (Ref 8453-20)

A Timeline of this job can be seen below.

Arrived - 15-Dec-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 29-Dec-2020
Repair Engineer : Martin Smith
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MERTIK MAXITROL Remote Repair Details

Manufacturer : MERTIK MAXITROL

Customers Fault Description : DROPPED REMOTE ONTO HARD FLOOR AND AS A RESULT REMOTE STOPPED WORKING. REMOTE RED LIGHT STILL SHOWS WHEN PRESSING THE BUTTONS BUT NOTHING HAPPENS. THE SIGNAL IS NOT TRANSMITTED TO RECEVER IN FIRE.

Remote Fixer Repair Response (see below) :

This Magiglo remote arrived safely and on testing was confirmed not to transmit on either the up or down channel.  This was due to a faulty Ultrasonic Transducer, this was replaced which restored full functionality.

Fireplace Controller Testing Video

Remote Images