Job Timeline (Ref 8455-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 12-Dec-2020Fault Diagnosed
Remote Repaired
Payment Received
Returned - 29-Dec-2020
Repair Engineer : Martin Smith
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Tempur bed Remote Repair Details
Manufacturer : Tempur bed
Customers Fault Description : Broken battery terminal
Remote Fixer Repair Response (see below) :
This Bed controller arrived safely and on inspection was found to have a broken battery terminal. These terminals are known for breaking and therefore they were replaced with a cable and clip. This restored full functionality.
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