Job Timeline (Ref 8486-20)

A Timeline of this job can be seen below.

Arrived - 17-Dec-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 05-Jan-2021
Repair Engineer : Martin Smith
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Valor Remote Repair Details

Manufacturer : Valor

Customers Fault Description : Have replaced batteries and all buttons on remote are still not working.

Remote Fixer Repair Response (see below) :

This Valor electric fire controller arrived safely and on testing was confirmed to be dead.

When opened the dead issue was found to be due to a faulty oscillator, a replacement was fitted which restored functionality.  Another issue was the button response was poor due to contaminated button contacts.  These were all cleaned up which restored full responsiveness. 

Fireplace Controller Testing Video

Remote Images