Job Timeline (Ref 8526-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 29-Dec-2020Fault Diagnosed
Remote Repaired
Payment Received
Returned - 11-Jan-2021
Repair Engineer : Martin Smith
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Denon RC-884 Remote Repair Details
Manufacturer : Denon
Model : RC-884
Customers Fault Description : Info red, I think most buttons are ok
Remote Fixer Repair Response (see below) :
This Denon remote control arrived safely and on inspection one of the battery terminals was badly corroded.
When opened it was revleaed that there were many corrosion spots on the PCB caused by the battery leak but also a liquid contamination over the button array (see images).
The terminal was replaced and when tested the remote had power but did not transmit a signal.
Eventually this was found to be due to a corrosion spot in the print near the IR led. The print was reworked which restored full functionality.
Hi Fi System Controller Testing Video
Remote Images