Job Timeline (Ref 8535-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 02-Jan-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 11-Jan-2021
Repair Engineer : Martin Smith
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Mertik Maxitrol Remote Repair Details
Manufacturer : Mertik Maxitrol
Customers Fault Description : Fell down and does not function anymore
Remote Fixer Repair Response (see below) :
This remote arrived safely from Italy and on testing was confirmed to be dead.
This was due to a common fault whereby a SMD falls off the PCB when dropped. The SMD was replaced which restored full functionality.
Fireplace Controller Testing Video
Remote Images
