Job Timeline (Ref 8550-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 02-Jan-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 11-Jan-2021
Repair Engineer : Martin Smith
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GAZCO Remote Repair Details
Manufacturer : GAZCO
Customers Fault Description : The battery is charged the red light comes on but there is no connection to the fire
Remote Fixer Repair Response (see below) :
This fireplace control arrived safely and on testing was found to have a faulty transducer, this was replaced which restored full functionality.
Fireplace Controller Testing Video
Remote Images