Job Timeline (Ref 8603-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 06-Jan-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 18-Jan-2021
Repair Engineer : Martin Smith
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BE MODERN Remote Repair Details
Manufacturer : BE MODERN
Customers Fault Description : NOT WORKING
Remote Fixer Repair Response (see below) :
This Fire controller arrived safely and on testing was confirmed to be dead. On opening the issue was found to be due to a faulty oscillator, this was replaced which restored full functionality.
Fireplace Controller Testing Video
Remote Images