Job Timeline (Ref 8731-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 22-Jan-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 02-Feb-2021
Repair Engineer : Martin Smith
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Denon RC-979 Remote Repair Details
Manufacturer : Denon
Model : RC-979
Customers Fault Description : Buttons not working
From top, left to right
DVD/VDP
STANDARD
MUSIC
DIRECT
1
3
4
7
9
TV/VCR
0
+10
MODE
BAND
PLAY
+
SKIP TRACK >>l
REWIND <<
A/B
UP ARROW
LEFT ARROW
DIMMER
MODE
Remote Fixer Repair Response (see below) :
This Denon remote control arrived safely and on testing was confirmed to have many non functioning buttons. The terminals also had signs of a batter leak.
When opened there was a large amount of crystallised contaminant from the battery leak (see image).
The contamination was cleaned up from the button pads and PCB which restored functionality to every button.
Hi Fi System Controller Testing Video
Remote Images
