Job Timeline (Ref 8756-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 27-Jan-2021Remote Inspected
No Fault Found
Postage Payment Received
Returned - 08-Feb-2021
Repair Engineer : Martin Smith
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Thermaglide garage door Remote Repair Details
Manufacturer : Thermaglide
Model : garage door
Customers Fault Description : Led lights up but none of the buttons are working
Remote Fixer Repair Response (see below) :
This garage door controller arrived safely and on testing was found to be transmitting as per normal operation.
A component test was carried out to see if a intermittent issue was present but no fault could be replicated. It is possible that the control needs to be "paired" with the receiver. A set of Duracell batteries has been supplied on return in case a power issue was the issue.
Garage Door Controller Testing Video
Remote Images
