Focalpoint Evoke Remote Control Repair

Job Timeline (Ref 8781-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Independent Repair Service Notice: We are an independent repair service and are not affiliated with any of the brands or manufacturers shown on this website. All items are customer-owned devices sent to us for professional repair services. Brand names and logos are used for identification purposes only.

Focalpoint Evoke Remote Repair Details

Manufacturer
Focalpoint
Model
Evoke
Customer's Fault Description
The remote does not work in spite of new battery and new Sandisk SD card.
Remote Fixer Repair Response

This fireplace control arrived safely and on testing was found to be dead.

The issue was found to be due to a deformed battery terminal (see image), this was stopping power from getting to the PCB.

The terminal was replaced and a battery supplied which restored full functionality.

Fireplace Controller Testing Video

Remote Control Repair Testing Video

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Focalpoint Evoke Remote Control - Front Image

Focalpoint Evoke Remote Control - Inside Image

Focalpoint Evoke Remote Control - Back Image