Marantec D313 Remote Control Repair

Job Timeline (Ref 8794-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Marantec D313 Remote Repair Details

Manufacturer
Marantec
Model
D313
Customer's Fault Description
Hi as per my telephone call with you at the end of last week the remotes are only working if i get very close to the receiver or door mechanism. When i stand outside garage or i'm in car they work only sometimes. I have an older remote that works every time from distance which tells me that the receiver is working fine.
Remote Fixer Repair Response

These two remotes arrived safely and on inspection both were sending a signal on each button press but one was found to be weaker than the other.

On opening the weaker remote was found to have a break in the print near the oscillator possible caused by a corrosion spot.  The break was reworked which restored full signal strength as per the other control.

On the batteries in the remote the "sick strip" was still present on the battery terminal which can cause an "insulation" for the power.  These were removed.

Only one charge is being made as one remote was technically sending full strength.  The controls should be tested full on return.

 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Marantec  D313 Remote Control - Front Image