Mertik Maxitrol G6R H4T5 GA / G6R R4AM Remote Control Repair

Job Timeline (Ref 8857-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

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Mertik Maxitrol G6R H4T5 GA / G6R R4AM Remote Repair Details

Manufacturer
Mertik Maxitrol
Model
G6R H4T5 GA / G6R R4AM
Customer's Fault Description
Not communicating with each other, remote button work ok but no sound unable to switch on or control fire with it. Have replaced batteries on both fire and sender. Have repaired remote, battery connection terminal and did not solve problem, only replace if both units are working
Remote Fixer Repair Response

This remote and receiver arrived safely and on inspection the battery cable in the remote was damaged but functional.

On testing the remote itself had an erroneous battery indicator which was due to a faulty 7133 regulator, this was replaced as well as the battery cable which restored normal functionality to the handset.

No issue could be found with the receiver. 

Fireplace Controller Testing Video

Remote Control Repair Testing Video

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Mertik Maxitrol  G6R H4T5 GA / G6R R4AM Remote Control - Front Image

Mertik Maxitrol  G6R H4T5 GA / G6R R4AM Remote Control - Inside Image

Mertik Maxitrol  G6R H4T5 GA / G6R R4AM Remote Control - Back Image