Job Timeline (Ref 8945-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 16-Feb-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 01-Mar-2021
Repair Engineer : Martin Smith
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Mertik Maxitrol B6R-H8TL3W Remote Repair Details
Manufacturer : Mertik Maxitrol
Model : B6R-H8TL3W
Customers Fault Description : Device fell on the floor resulting in it being completely dead. Change of batteries didnt resolve anything
Remote Fixer Repair Response (see below) :
This Fireplace controller arrived safely from the Netherlands and on inspection was found to be missing its battery cover (this cannot be replaced as spares are not available)
On testing the control was confirmed to be dead. This was due to the usual components falling off the PCB after a hard fall. The missing components were replaced which restored full functionality.
Remote Images
