Denon RC-979 Remote Control Repair

Job Timeline (Ref 9053-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

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Denon RC-979 Remote Repair Details

Manufacturer
Denon
Model
RC-979
Customer's Fault Description
Last month you very kindly fixed the non-functioning buttons on my Denon AV Amp remote (Order RF 8731). Yesterday I very stupidly managed to drop the remote onto a hard floor and now it doesn't work at all, other than flashing red light when pressing ON button.
Remote Fixer Repair Response

This remote arrived safely and on testing was found to be intermittent in nature.  At first the remote started to transmit a signal on each button but after a few seconds the buttons were found to be intermittent.  Then random response was found.

The control was opened to check for either cracks in the print and to carry out a component check.  It was eventually found that the oscillator pins were at fault, one of them have broken away from the print.  A replacement oscillator was fitted which restored normal functionality.

 

 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Denon  RC-979  Remote Control - Front Image

Denon  RC-979  Remote Control - Inside Image

Denon  RC-979  Remote Control - Back Image