Job Timeline (Ref 9074-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 26-Feb-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 04-Mar-2021
Repair Engineer : Martin Smith
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Velux Remote Repair Details
Manufacturer : Velux
Customers Fault Description : Intermittent display - when display is on all the buttons appear to work. Used new batteries, but now the unit is dead.
Remote Fixer Repair Response (see below) :
This Velux remote arrived safely and on testing was confirmed to be dead. This was due to a fault whereby a capacitor falls off the PCB. The capacitor was replaced and full solid functionality was restored.
Remote Images
