Powrtouch Remote Control Repair

Job Timeline (Ref 9092-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

Book a Repair
Independent Repair Service Notice: We are an independent repair service and are not affiliated with any of the brands or manufacturers shown on this website. All items are customer-owned devices sent to us for professional repair services. Brand names and logos are used for identification purposes only.

Powrtouch Remote Repair Details

Manufacturer
Powrtouch
Customer's Fault Description
1. Will not turn on - press the two buttons to switch on and nothing happens.<br /> 2. Because I cannot turn it on I cannot check whether it is operating the mover on the caravan
Remote Fixer Repair Response

This remote arrived safely and on testing was confirmed to be dead.

On opening the ribbon cable to the facia had been burned through prior to arrival, it looks like someone had replaced the battery cable and this is the most likeliest time that the burn happened (from the soldering iron).

This burn had caused the button array to be open circuit.  The ribbon cable was reworked using conductive paint which then restored full functionality.

Caravan Motor Mover Controller Testing Video

Remote Control Repair Testing Video

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Powrtouch  Remote Control - Front Image

Powrtouch  Remote Control - Inside Image

Powrtouch  Remote Control - Back Image