Job Timeline (Ref 9192-20)

A Timeline of this job can be seen below.

Arrived - 12-Mar-2021
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 24-Mar-2021
Repair Engineer : Martin Smith
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Dimplex Remote Repair Details

Manufacturer : Dimplex

Customers Fault Description : Hand Control does not activate the heater. Only has 2 buttons, 1 to turn ON, the other to turn OFF.

Remote Fixer Repair Response (see below) :

This remote arrived safely and on testing was confirmed to be dead.

This was found to be due to a SMD capacitor which was broken at one end, this was replaced which restored full functionality.

Fireplace Controller Testing Video

Remote Images