Job Timeline (Ref 9221-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 17-Mar-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 25-Mar-2021
Repair Engineer : Martin Smith
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SkyHD Remote Repair Details
Manufacturer : SkyHD
Customers Fault Description : 1.The VOLUME CONTROL is not working. 2.The SELECT button is getting hard to press.
Remote Fixer Repair Response (see below) :
This Sky handset arrived safely and on testing was confirmed to have various sluggish / non responsive buttons.
On opening there was a large mass of liquid contamination over most of the button array and button pads. (See image below)
The PCB was given an alcohol bath and the pads cleared of all contaminants which restored full functionality.
Remote Images
