Velux Remote Control Repair

Job Timeline (Ref 9228-20)

Item Beyond Repair
Item Arrived
Fault Diagnosed
Remote Beyond Repair
Awaiting Return Postage
Repair Engineer: Martin Smith
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Velux Remote Repair Details

Manufacturer
Velux
Customer's Fault Description
Screen fails to light up with replacement batteries, no response from window when remote is operated.
Remote Fixer Repair Response

This Velux remote arrived safely and on testing was confirmed to be dead.

When opened the usual issue whereby a capacitor breaks away from the board was found.  This capacitor was re-soldered firmly back into place but the control remained dead.

Voltage check revealed that the usual voltages were present throughout the PCB.  It was eventually concluded that the issue lay with the main IC which sadly isn't available as a spare, making a repair not possible.

These controls do occasionally appear on ebay which is probably the best place to locate a replacement. 

This item was scrapped 7th April 2021 as per the customers phone request

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Velux  Remote Control - Front Image

Velux  Remote Control - Back Image