Job Timeline (Ref 9237-20)

A Timeline of this job can be seen below.

Fault Diagnosed
Remote Repaired
Payment Received
Returned
Repair Engineer : Martin Smith
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Acoustic Energy Aego P5 Mk 2 Remote Repair Details

Manufacturer : Acoustic Energy

Model : Aego P5 Mk 2

Customers Fault Description : no buttons seem to work. cannot see any beam when viewed thru smartphone camera.

Remote Fixer Repair Response (see below) :

This remote arrived safely and on testing was confirmed to be dead.

This was found to be due to 2 issues, the first was a faulty capacitor, this was replaced which restored functionality to some of the buttons.

It was then found that  the button array / print had started to decompose, the print was repainted which restored full functionality.

Hi Fi System Controller Testing Video

Remote Images