Caple CE1500 Remote Control Repair

Job Timeline (Ref 9248-20)

Item Returned to Customer
Item Arrived
Remote Inspected
No Fault Found
Postage Payment Received
Returned to Customer
Repair Engineer: Martin Smith
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Caple CE1500 Remote Repair Details

Manufacturer
Caple
Model
CE1500
Customer's Fault Description
remote is not operating fan, reset, new batteries installed , still not working
Remote Fixer Repair Response

This extractor fan remote arrived safely and on testing was found to be responding as per normal on each button press.  The signal frequency was tested whic hwas confirmed to be the expected 433.92Mhz.  It may be that the control just needs pairing with the receiver (this cant be done remotely) or there may be a fault with the receiver itself.

A 12V Duracell battery has been included fitted on return so the customer can eliminate a power issue with the remote (some batteries of the same size may be fitted which are far lower than the expected 12volts) 

Fan Controller Testing Video

Remote Control Repair Testing Video

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Caple  CE1500 Remote Control - Front Image

Caple  CE1500 Remote Control - Back Image