Job Timeline (Ref 9281-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 24-Mar-2021Remote Inspected
No Fault Found
Postage Payment Received
Returned - 06-Apr-2021
Repair Engineer : Martin Smith
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Onkyo Remote Repair Details
Manufacturer : Onkyo
Customers Fault Description : The AV receiver is not receiving instructions from the remote.
I have tested the receiver using a One For All remote and this communicates with the unit so the AV Receiver is receiving remote commands OK.
The All For One is not able to "learn" from the Onkyo remote so it appears the remote is not transmitting a signal. I am therefore not able to get access to the Q menu on the AV Receiver.
I bought the Amp as an ex-display so not covered by a warranty.
Remote Fixer Repair Response (see below) :
This AV Network Receiver/Amp Onkyo TX L-50 remote control arrived safely and on testing was found to be transmitting on every button as per normal operation. The control was opened to check for defects but no fault could be replicated.
As a test we did use a learning remote to "learn" the functions of random button on the control with success. This has classed this item as no fault found.
Hi Fi System Controller Testing Video
Remote Images
