Job Timeline (Ref 9313-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 30-Mar-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 09-Apr-2021
Repair Engineer : Martin Smith
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GEAR 4 Remote Repair Details
Manufacturer : GEAR 4
Customers Fault Description : BUTTONS DON'NT WORK,WITH NEW BATTERIES NOTHING. HOPE YOU FIND THE FAULT. I THINK THE BUTTONS MAYBE OK I THINK ITS THE END WHERE THE POWER COMES FROM.
Remote Fixer Repair Response (see below) :
These ipod docking station remotes arrived safely and on testing both were found to be dead.
The same issue was the cause with both controls whereby the battery terminals had become detached (see images). The terminals were refitted which restored full functionality.
CR2025 Duracell batteries have been supplied fitted on the controls return.
Hi Fi System Controller Testing Video
Remote Images
