Job Timeline (Ref 9343-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 01-Apr-2021Remote Inspected
No Fault Found
Postage Payment Received
Returned - 16-Apr-2021
Repair Engineer : Martin Smith
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Dimplex LVA191 Remote Repair Details
Manufacturer : Dimplex
Model : LVA191
Customers Fault Description : The on/off button. Top of other buttons (screen choices)
Remote Fixer Repair Response (see below) :
This Dimplex remote arrived safely and on testing was found to be transmitting on every button as per normal operation. The code was tested and confirmed to be correct.
The control was opened to check for defects but no fault could be replicated.
Fireplace Controller Testing Video
Remote Images
