Job Timeline (Ref 9384-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 09-Apr-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 19-Apr-2021
Repair Engineer : Martin Smith
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Bell fires Mertik Maxitrol Remote Repair Details
Manufacturer : Bell fires Mertik Maxitrol
Customers Fault Description : The wires to the battery have become disconnected and the remote has stopped working.
Remote Fixer Repair Response (see below) :
This fireplace controller arrived safely and on inspection was found to have a broken battery cable. A replacement cable was fitted which restored full functionality.
Remote Images