Westin rc001 Remote Control Repair

Job Timeline (Ref 9403-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Westin rc001 Remote Repair Details

Manufacturer
Westin
Model
rc001
Customer's Fault Description
Lost pairing even though lights come on when pressed. Does not go through reset procedure all 5 lights do not illuminate together.
Remote Fixer Repair Response

This extractor fan controller arrived safely and on inspection the PCB was loose inside the case, this is a common issue that causes the buttons not to function dependant on where the PCB is when pressed.

The control was opened and the PCB hot glued firmly into place.  The signal was tested and found to be correct frequency and strength.  This test was repeated over a 3 day period in case of an intermittent issue.

Curiously this remote does not enter "pairing" mode but after talking to the customer this does not appear to be an issue as the remote does talk with the receiver.

A 12v battery has also been supplied fitted on return. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Westin  rc001 Remote Control - Front Image

Westin  rc001 Remote Control - Back Image