Job Timeline (Ref 9412-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 15-Apr-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 23-Apr-2021
Repair Engineer : Martin Smith
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Rcs-01c Remote Repair Details
Manufacturer : Rcs-01c
Customers Fault Description : May have been stood on when try and use remote it jumps from 2 light opperation to 4 light operation and visa versa
Remote Fixer Repair Response (see below) :
This fire controller arrived safely and on inspection one of the buttons was "poking out of the case". Also the battery housing was found to have an oversized terminal fitted which had broken the side of the battery housing, a correct sized terminal was fitted and the side re-glued back in place.
When tested the button response was poor, this was due to worn button contacts and the misaligned button. Replacement conductive button caps were glued into place and then re-seated into place which restored full functionality.
Fireplace Controller Testing Video
Remote Images
